Frequently Asked Questions
Assisting you with your Dries Van Noten experience
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all designer tags still attached.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by region and are calculated at checkout.
How do I determine the correct size for me?
Detailed size guides are available on each product page. As Dries Van Noten uses European sizing, we recommend referring to our conversion charts for the perfect fit.
Which payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products authentic?
All items sold on our official e-commerce store are guaranteed 100% authentic Dries Van Noten products, sourced directly from our production facilities.